For all products excluding made-to-order items, orders may be cancelled for a full refund at any time before the order is shipped. Once shipped, you will be advised of the tracking number.
Orders cancelled within 24 hours of payment confirmation are eligible for a full refund.
Orders cancelled after production begins may be cancelled, but you will be responsible for 50% of the product price.
Made-to-order products that have already been shipped can not be cancelled.